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Old 11-13-2021, 03:52 PM
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Any Foxwell gurus on here?

I just received the NT530 scanner, and it is missing the BMW software, and after going through all of the steps in the manuals, FoxAssist will not load updates or software to the scanner. Just wondering if it is me, or is Foxwell having some sort of outage.

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Old 11-13-2021, 04:22 PM
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I have heard of some difficulty loading software on the NT530 and having difficultly with tech support. I have not heard any solutions other than tech support.
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Old 11-13-2021, 04:27 PM
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Also, the FoxAssist software doesn't recognize my password when I run it each time. I have to go through the FORGET PASSWORD process everytime I open the application.

Sent from my moto g(7) optimo (XT1952DL) using Tapatalk

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Old 11-13-2021, 07:26 PM
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I am at the mercy of tech support I think. I was able to register it earlier in FoxAssist, so now I can't register the scanner in FoxScanner. It says serial number error in FoxScanner when I try to register my scanner to start updates.
 
Old 11-14-2021, 10:05 PM
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Quote:
Originally Posted by valleyviewlawns View Post
I am at the mercy of tech support I think. I was able to register it earlier in FoxAssist, so now I can't register the scanner in FoxScanner. It says serial number error in FoxScanner when I try to register my scanner to start updates.
Where did you buy your unit? Yours came without vehicle software at all?

The 530 has to use Foxassist. The older units use Foxscanner afaik. I had to download Foxassist and register a new account on another Foxwell site. There are 2 different Foxeell websites associated with the older scanners vs the 530. Dumb setup, but did eventually work once I figured that out.
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Nav, DSP, Pano, Running Boards, OEM Tow Hitch, Cold Weather Pckg (Purchased 08/15 w/ 90,500 miles)

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Old 11-14-2021, 10:12 PM
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I bought it direct from Foxwell. I have FoxAssist but the part that is supposed to be the link to the software updates and upgrades is a dead link. It opens a blank page.

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Old 11-14-2021, 11:02 PM
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Allright. Went ahead and connected mine (update available already) to test it out. Works for me so their servers are up.

So, when you log into FoxAssist you have everything blanked out. That's normal. If you have NOT activated your unit, do so following this: https://www.foxwelltool.com/service/...2019.7.31.html.

Basically it's the below.

1. Log in to Fox Assist
2. Connect your NT530. Wait for it to boot.
3. Now on the 530 navigate to "Update." The PC will detect a new USB device and FoxAssist will now fill in your serial number.
4. Click "Activate," you will get a success message
5. Click "Download" in FoxAssist and follow the above guide.

If you get an error message, you'll probably have to contact Foxwell, though I doubt you will. I got one (purchased on Ebay) and had to contact my retailer as they had registered the unit to themselves and downloaded the BMW software prior to shipping. They contacted Foxwell and released the serial number so I could register to my account.
__________________
2005 X5 4.4i Build 04/05 Maintenance/Build Log
Nav, Pano, Sport (Purchased 06/14 w/ 109,000 miles) (Sold 8/15 w/121,000 miles)


2006 X5 4.8is Build 11/05 Maintenance/Build Log
Nav, DSP, Pano, Running Boards, OEM Tow Hitch, Cold Weather Pckg (Purchased 08/15 w/ 90,500 miles)

2010 X5 35d Build 02/10
Nav, HiFi, 6 DVD, Sports Pckg, Cold Weather Pckg, HUD, CAS, Running Boards, Leather Dash, PDC, Pano (Purchased 03/17 w/ 136,120 miles)

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Diagbox 9.91 via VMware has democratized advanced vehicle diagnostics. While it requires a capable PC with sufficient RAM to handle virtualization, the trade-off is a stable, "plug-and-play" diagnostic suite that supports vehicles up to the 2021 model year. It stands as a testament to how virtualization can breathe new life into specialized legacy tools, ensuring they remain accessible in an ever-evolving digital landscape.

, where the PSA USB device must be manually connected to the virtual session to allow communication with the car's ECU. Conclusion

: Installation typically involves downloading a large compressed file (often protected by a password), extracting it with tools like

: Users can run the software on Windows 10 or 11 (64-bit) without worrying about registry conflicts or driver incompatibilities. System Integrity diagbox 9.91 vmware download

, offers a robust solution to the long-standing compatibility issues that plagued earlier, native installations on modern operating systems. The Evolution of Diagbox

The shift toward virtualized automotive diagnostics represents a significant milestone for independent mechanics and PSA Group (Peugeot, Citroën, DS, Opel) enthusiasts. Diagbox 9.91 , when deployed via

interface. A common hurdle involves the "passthrough" of the USB device from the host machine to the guest VM. In Diagbox 9.91, this is usually managed through the VMware Removable Devices menu Diagbox 9

: Since the diagnostic environment is isolated, any software crashes or "bricking" within the VM does not affect the host computer's primary operating system. Ease of Deployment

For those looking to start, you can find various community-shared versions on platforms like or through detailed video tutorials on installation checklist for setting up the VMware player and the 9.91 image?

, and simply selecting "I Moved It" when opening the VM in VMware to retain the hardware ID settings. Hardware Integration and Challenges , where the PSA USB device must be

To bridge the gap between the virtual environment and the physical vehicle, users rely on the Lexia 3 (Full Chip)

Traditionally, Diagbox required specific, often outdated, versions of Windows and meticulous "cascading" updates that were prone to failure. The 9.91 version, released around March 2021, arrived as a "pre-installed" virtual machine (VM) image. This approach effectively bypasses the grueling installation process by providing a pre-configured Windows environment where the software is already "unlocked" and ready for use. Technical Advantages of Virtualization The use of VMware Player Workstation provides several critical advantages: Operating System Independence

 
Old 11-15-2021, 01:21 AM
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Here is what I see when I hook up the 530 to the PC, and click update on the 530. It already has the serial number on here, but there is no activate option anywhere.
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