Scroll down and tap "Backup & Reset" or "System" → "Reset" (depending on the software version).
If prompted, enter your PIN, pattern, or password. How to Hard Reset ITEL IT2171
Wait for the phone to restart and reset itself. Troubleshooting Tips | Problem | Solution | | :--- | :--- | | Phone won't enter Recovery Mode | Try different button combinations: Volume Down + Power, or Volume Up + Volume Down + Power. | | Stuck on logo after reset | Remove the battery (if removable), wait 30 seconds, reinsert it, and try the hard reset again. | | Forgot Google account password | After reset, you may be asked for the previous Google account (FRP lock). Enter the old account details. | | Reset didn't fix the problem | Try the hard reset twice in a row, or consider that the issue may be hardware-related (e.g., faulty battery or motherboard). | Final Note If your ITEL IT2171 has a removable battery, you can also try removing the battery for 1 minute, putting it back in, and then performing Method 1. This often helps if the phone is completely unresponsive. Scroll down and tap "Backup & Reset" or
Tap "Confirm" or "Erase Everything" again. Troubleshooting Tips | Problem | Solution | |
Open the Settings app.
Tap "Factory data reset" .
Alışveriş Sepetiniz